This month, we’ve rolled out a set of updates to make Staple AI more flexible, secure, and easier to use. From new email integration options to faster screens and improved multilingual support, these enhancements are designed to help your team work more efficiently.

‍1. Custom Staple Email Integration

A. Introducing custom inboxes (e.g., yourcompany@staple.io).

• Now, each customer can configure and verify any email id to send documents to queues in Staple AI
• Previously, only the root accounts (email ids which have login access to Staple AI) were able to send documents to any queue in Staple AI
• Please reach out to us at support@staple.io to enable custom inboxes in your organisation

This update improves both flexibility and security when using Staple AI with email.

B. Root account check

You can now disable/enable root account check for the customer. (i.e) you can decide whether to receive documents sent from email ids of Staple AI users only or any email id configured using custom inboxes.

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2. Email Notifications for Document Upload

Trigger email notifications automatically to respective users upon success document upload

How to enable this feature? 

Step 1:

• In the Labels module, choose the lable and go to edit section
• Under "Action" section, either create a new label or edit an existing "Mail a document" action

Step 2: 

Enable "Mail document to the uploader" checkbox

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Other minor product enhancements

3. API Font Preference Support

We've implemented comprehensive multilingual font support for document received via APIs with two predefined font stacks: "default" (Noto Sans) for broad language support including European languages, and "cjk" (Noto Sans CJK) for Chinese, Japanese, and Korean content. This enhancement resolves rendering issues with European character sets that previously displayed missing glyphs

4. Enhanced Model Description Character Limits

We've increased character limits for model field descriptions from 512 to 1024 characters in custom model tagging pages, enabling more descriptive and accurate prompts for better model performance

5. Advance Ordering & IMDA Peppol Accreditation

We have extended our Access Point (AP) capabilities to support Advanced Ordering and SG BIS Order Balance documents, bringing our service in line with IMDA’s latest InvoiceNow requirements. This enhancement enables APs to send and receive five key document types—Order, Order Change, Order Cancellation, Order Response Advanced, and Order Balance while ensuring real-time XML validation, network interoperability across Peppol, and compliance with IMDA’s monthly reporting standards.

These updates strengthen Staple’s position as a trusted AP provider by ensuring readiness for IMDA’s September 30, 2025 compliance deadline and accreditation renewal on April 1, 2026. They also expand workflows beyond invoicing to cover purchase orders and balance tracking, improving B2G onboarding and ecosystem interoperability within Singapore’s nationwide digital invoicing initiative

6. Faster screens

Minor optimisations were done so that Staple AI screens load faster, improving your team's efficiency