Banking & Financial Services

Document processing built for regulated financial markets

Banks and insurers face compliance requirements generic tools were never built for. Staple processes documents under these frameworks with the certifications, data residency, document verification, and defensible evidence chain regulators require. Multilingual accuracy included.

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Your compliance requirements outrun your document stack

If a regulator asks how an AI system arrived at a credit decision, can you show them? When your China-based operations need document data to stay within country borders, does your current document processor enforce that? When a loan file contains an altered bank statement, does your document processor flag it, or extract the false figures as fact?

Built for financial compliance

Explainable AI

The AI management systems standard, ISO 42001, matters most in financial services. When a regulator or internal auditor asks how Staple derived an extraction value, you show them the chain of logic, not a black-box confidence score. Very few document processing vendors hold this certification.

SOC 2 Type II, ISO 27001, HIPAA, GDPR, and Peppol are included on every deployment. SSO and role-based access control are standard.

Staple UI showing an AI extraction audit trail for a total amount field, tracing location, matched label, and line item reconciliation to a verified value of $4,054.80

Data Residency

For financial institutions with mainland China operations, data residency is a regulatory requirement, not a preference. Staple provides a dedicated China instance so that document data stays within Chinese borders. This is a separate infrastructure instance, not a configuration option or contractual agreement.

Split view showing Staple's China instance processing Chinese-language documents under PIPL, DSL, and MLPS 2.0, alongside a Global instance with international compliance certifications

Multilingual Document Processing

Bank statements from Singapore, loan applications from Indonesia, insurance claims from Thailand, KYC documents from Hong Kong. Staple processes these, Chinese handwriting, rubber stamps on Thai documents, mixed-language formats, without translation as a pre-processing step.

Accuracy on multilingual financial documents is

95–99.6%.

Three financial documents processed by Staple: an English bank statement, a Thai insurance claim form, and an Indonesian personal loan application

Field-Level Audit Trail

From ingestion to ERP or core banking entry, each field carries a traceable record. When your audit team needs to demonstrate that system data matches the original document, they don’t need to reconstruct it from email threads and shared drives over three days. Evidence is available on demand.

Staple audit trail showing a $4,054.80 invoice field progressing through ingestion, extraction, review, and ERP posting steps with timestamps and user attribution

Document Matching for Financial Workflows

Documents can be fabricated, altered or inconsistent. Staple checks for tamper signals and anomalies during extraction, then matches bank statements against credit reports, KYC documents and supporting records with a field-by-field comparison. Mismatches are flagged before they multiply downstream.

For a deeper look at extraction from any bank statement format, see the Bank Statements & Credit Reports solution page.

Staple interface displaying side-by-side matching of a bank statement and personal loan application, with extracted fields highlighted for cross-document verification
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Insurance documents from intake to settlement

Insurers face the same compliance and multilingual challenges as banks, with an added layer: complexity across document types.

Staple processes claims and policy documents, accident and medical reports, KYC onboarding files, and personal income verification.

The claims file, medical report, policy document, and supporting evidence are matched on one screen, with automatic detection of duplicate claims or billing code mismatches.

"We can find extraction tools from a number of vendors today, but what Staple provides is so much more. You have explainability, audit trails, and liability protection from regulators, to whom we need to demonstrate ongoing compliance year in and year out. This is the elevated protection that Staple provides."

Head of Audit

Major Insurer

See how financial institutions use Staple

Bring your bank statements, KYC files, claims documents, or credit reports. We will extract from your actual files so you can benchmark accuracy.

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