KYC & Identity Verification
Verify identity documents across every format
Extract and verify passports, national IDs, work permits, and handwritten forms in 300+ languages. Covers all formats regulators worldwide require.
The KYC challenge
Every jurisdiction has its own identity documents with formats, fields, scripts and legal requirements that change at every border.
Manual processing that doesn't scale. Your current process handles the documents your team can read. The rest go to a manual queue, back to the applicant, or through an external bureau that adds days to onboarding. Every new market adds new formats and new languages to the backlog.
Regulators want evidence, not screenshots. Every jurisdiction requires documented, traceable evidence of identity verification, producible on demand during an audit. Your current process might produce the verification but not the trail.
The trail is the hard part. When an examiner asks how a name was extracted from an identity document, or why a field was accepted at a specific confidence level, your team reconstructs the answer from email threads and manual logs. That reconstruction is the compliance risk.
What Staple processes
National identity documents
Singapore NRIC
Malaysian MyKad
Thai บัตรประชาชน
Hong Kong HKID
Chinese 居民身份证
Indonesian KTP
Philippine PSA-issued ID
Vietnamese CCCD
South Korean 주민등록증
Travel documents
Passports, visa stamps, entry/exit endorsements.
Work authorisation
Employment passes and work permits.
Supporting KYC documents
Bank statements, utility bills and corporate registration documents.
How Staple handles KYC
Staple verifies documents and the data inside them. It does not perform biometric or facial identity proofing unless specifically offered.
Automated classification and field mapping
Each document is identified by type and jurisdiction. Fields are extracted and mapped to the fields your system expects, such as name, date of birth, document number, expiry, issuing authority. There is no manual sorting and no routing by document type before processing.
Reconciliation against source records
Extracted fields are cross-checked against the source document at the field level, with confidence scores, model version, and a cryptographic signature attached to every data point. When an examiner asks how a name was extracted from an old identity document, you just query the record. You don't reconstruct it from email threads.
Direct integration into your onboarding system
Verified records push into your existing business systems structured, field-mapped, and audit-ready. There are no additional steps or files. The data moves from source document to system entry with the audit trail built in.
Extractions that hold up under scrutiny
ISO 42001 certification
AI extraction decisions documented: how the model was trained, how confidence is scored, how edge cases escalate. When an examiner asks why a field was extracted, you answer with a verifiable record, not a shrug.
Field-level audit trail
Every data point verifiable from source document to system record. Producible on demand, not reconstructed from email threads.
Confidence scoring and human-in-the-loop
Documents below a configurable threshold route to human review before committing data. Escalation logic visible, adjustable, and logged.
Regulatory alignment
Jurisdiction
Regulation
Relevance
Jurisdiction:
Singapore
(MAS)
Regulation:
MAS Notice 626, MAS Notice 637
Relevance:
Auditable records of customer due diligence. Field-level audit trail and ISO 42001 directly relevant.
Jurisdiction:
Indonesia
(OJK)
Regulation:
OJK POJK 12/2017
Relevance:
Documented evidence of identity verification. KTP and passport coverage with audit trail.
Jurisdiction:
Hong Kong
(HKMA)
Regulation:
AML/CFT guidelines
Relevance:
Required identity document fields extracted from HKID and supporting documents.
Data residency
Dedicated China instance for PRC requirements. Standard instance in Singapore. GDPR compliance for EU-resident data.
Proof
Professional services firm
"Feedback from the various teams is tremendous and encouraging. We have already implemented Staple AI for a global telecom giant client."
Partner, Big 4 Firm
A Big 4 professional services firm deployed Staple to verify identity and supporting documents at scale for a global telecom client, replacing manual review across teams.
450+
employee hours per month eliminated
10,000
Documents per person per day (25x human speed): auto-classification, cross-document matching, discrepancy flagging.
See Staple process your identity documents
Book a 30-minute demo. Bring your passports, national IDs, or bank statements. We will show extraction accuracy, audit trail, and data residency options for your regulatory environment.
Common questions
What identity documents can Staple verify?
Staple processes national identity documents such as Singapore NRIC, Malaysian MyKad, Thai national ID, Hong Kong HKID, Chinese resident ID, Indonesian KTP, Philippine PSA-issued ID, Vietnamese CCCD, and South Korean resident ID, plus passports and travel documents, employment passes and work permits, and supporting documents like bank statements, utility bills, and corporate registration documents, across 300+ languages.
Does Staple perform biometric or facial identity proofing?
No. Staple verifies documents and the data inside them, including forensic checks, field-level reconciliation, and audit evidence. It does not perform biometric or facial identity proofing unless specifically offered.
How does Staple produce an audit trail for KYC?
Every extracted field is verifiable from the source document to the system record, with confidence score, model version, and a signature attached to each data point. Evidence is producible on demand during an audit rather than reconstructed from email threads and manual logs.
Which regulations does Staple's KYC align to?
Staple's field-level audit trail and ISO 42001 alignment map to requirements including MAS Notice 626 and 637 in Singapore, OJK POJK 12/2017 in Indonesia, and HKMA AML/CFT guidelines in Hong Kong, supporting auditable records of customer due diligence.
How are low-confidence documents handled?
Documents that fall below a configurable confidence threshold are routed to human review before any data is committed. The escalation logic is visible, adjustable, and logged, so uncertain cases get a human check while clean documents flow through automatically.