Consumer Goods & Retail

Consumer goods and retail operations generate high-volume, multilingual supplier documents across stores, entities, and distribution centres. Invoices, delivery notes, and purchase orders arrive in local languages and formats, and each market adds its own tax rules and document requirements.

Staple AI standardizes these documents into verified, system-ready data, so operations teams focus on exceptions rather than data entry.

The Document Problem in Consumer Goods and Retail

A single supplier may send invoices in different formats per market. Delivery notes are handwritten, stamped, or photographed on a loading dock. Purchase orders reference internal codes that change by entity. Tax compliance (e-fapiao in China, InvoiceNow in Singapore, MyInvois in Malaysia) requires validating against local authorities, not just formatting correctly.

Legacy tools built for English-language, template-based extraction break on this variability. The fallback is manual processing, and manual processing does not scale across 5,000+ stores.

How Staple Handles Consumer Goods and Retail Documents

Multilingual Extraction Without Templates

Context-based extraction reads what a field means, not where it sits, across 300+ languages including Chinese, Korean, Thai, Vietnamese, Bahasa, and Tagalog. Handwriting, rubber stamps, and dot-matrix printing are handled natively. Both original source-language and normalized values are retained.

Three-Way Matching at Scale

Cross-source reconciliation matches invoices against purchase orders and delivery notes (goods receipt notes) at line-item level. Fuzzy matching handles entity-name variance across languages and markets. Partial deliveries, short shipments, and quantity discrepancies surface automatically.

Complex Table Extraction

Intelligent Tables handles nested headers, multi-page tables, mixed table types in one document, and narrative-to-table conversion (line items written into a paragraph become structured rows). Table totals are validated against line-item sums.

E-Invoice Compliance by Country

As an accredited PEPPOL Access Point, Staple validates against InvoiceNow (Singapore), MyInvois (Malaysia), and Chinese tax authorities. Structured e-invoices (XML, JSON, UBL) and unstructured invoices (PDF, scan) are normalized into one processing pipeline.

Results from Consumer Goods and Retail

Global FMCG brand (5,600 stores): supplier invoices and delivery notes in Chinese, Korean, Thai, and Vietnamese. Replaced a legacy tool that failed on dot-matrix documents. 99.6% accuracy across four APAC languages in a single deployment.

foodpanda ($10.5B revenue, 15,000+ employees, 11 countries): 750,000+ documents a year across 5 languages, three-way matching against POs and GRNs, integrated with warehouse management, 97.99% accuracy.

Staple does not replace your ERP, warehouse management system, or procurement platform. It captures and verifies the supplier documents feeding those systems, across every format and language your supply chain produces.

See It on Your Supplier Documents

Bring the supplier documents that break your current process, in any language, and see how Staple handles them live.

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Read the foodpanda case study